We respect the privacy of our players. Small Giant Games does not store or have access to any sensitive information such as passwords or credit card details. You can simply delete the app from your device if you wish to leave the game.
If you want us to completely remove your account and its associated data, please contact us using the in-game support system. To access it, open the game and just tap "Menu" (bottom right) → "Options" → "SUPPORT" → "SUPPORT". The button in the top right corner (Android: speech bubble icon, iOS: "Contact Us") will let you file a request.
Please keep in mind that full account removal is a permanent and irrevocable process that asks for multiple levels of confirmation. You will not be able to create a new account with the same identifiers. All of your account information — including purchase history, Gems, Heroes, and items — will be wiped from our servers. Accounts deleted this way cannot be recovered.