Version 30 Release Notes & Status

StatusEDIT (22 Jun): We have now forced the update and new Stronghold level, updated Alchemy Lab & Hero Academy have been now enabled!We...

Version 29 Release Notes & Status

 Status May 1, 2020 8:09 AM UTC: We have now rolled out the update for both Android & iOS.  Please update your game now f...

[KNOWN ISSUE] [SOLVED] Ineligible Players Appearing on the Battlefield During War Preparation Phase (Aug 25 2020)

There is a known issue in the game which has caused some players under level 12 or players who were in Spectator Mode, to be opted into the ...

[KNOWN ISSUE] [SOLVED] Unable to connect to the game (12 August, 2020)

Post Mortem on the Server Downtime on the 12th of AugustEDIT: 14 August, 2020 07:15 (UTC): All lost content has now been applied to tho...

[KNOWN ISSUE] [SOLVED] Sand Empire Issue: Troops (3 July 2020)

EDIT (3 July): We have now rolled out a new update 30.0.1 for all players, which should fix this issue. Please update your game!30...

[KNOWN ISSUE] [SOLVED] Challenge Event View Stuck When Trying to Exit (8 Apr 2020)

EDIT (9 Apr): We have now rolled out the new update 28.1. for all players, which should fix this issue. Please update your game!There i...

Version 28.1 Release Notes & Status

Status We have now rolled out the update for both Android & iOS.  Please update your game now from the App Store or Google Play!&nb...

[KNOWN ISSUE] [SOLVED] Unable to connect to the game (6. April 2020, 09:00 UTC)

EDIT: All players affected by this issue have now received an in-game message. EDIT: We have now implemented a fix for this issue. Plea...

Version 28 Release Notes & Status

Status 26 Mar 12:00 AM UTC: We have now rolled out the update for both Android & iOS.  Please update your game now from the A...

[KNOWN ISSUE] [SOLVED] March 2, 2020: Unable to make purchases in Google Play Store (Android)

EDIT (March 2, 2020 16.00 UTC+0): Google seems to have resolved this issue. We will continue to monitor the situation. Purchases on And...

Version 27 Release Notes & Status

Status 20 Feb 08:20 AM UTC: We have now rolled out the update for both Android & iOS.  Please update your game now from the A...

[KNOWN ISSUE] [SOLVED] February 17, 2020 Titan Progress Not Counted

EDIT - February 18, 2020:- The alliances who were affected by the issue have been located- The affected players' progress has been updated (...

[KNOWN ISSUE] [SOLVED] Path of Valor Daily Challenge Not Loading 3rd February 2020

EDIT: The issue has now been resolved. If you do not see the Daily Challenge, please force close and restart your Empires & Puzzles...

Version 26 Release Notes & Status

Status 16 Jan 11:35 AM UTC: We have now finished rolling out the update for both Android & iOS.  Please note that the Path of ...

[KNOWN ISSUE] [SOLVED] Game Not Loading After Update When Switching Between Accounts (Android Only) (v25.1.2)

[UPDATE 15.12.2019] Google has released a fix for the issue that is causing problems at sign-in. Please update 'Google Play Games' on y...

[KNOWN ISSUE] [SOLVED] Players on Version 25.1.2 Experiencing Issues with Mystic Vision (Android)

EDIT: We have now started rolling out a build that should resolve this issue. If you are experiencing this issue please update your gam...

Version 25.1.0 Release Notes & Status

StatusNov 26, 2019 12:00 PM UTC: The update is now available for both platforms. Please update your game!Nov 25, 2019 13:30 PM UTC:&nbs...

[KNOWN ISSUE] [SOLVED] Atlantis Rises event did not give double Recruits - November 21st 7:00 (UTC+0) to 10:00 (UTC +0)

There was an issue regarding the number of Recruits gained playing Atlantis Rises. The issue has now been resolved. Our apologies for the ...

[KNOWN ISSUE] [SOLVED] Gameplay Interruption 19 Nov, 2019 11:29 - 11:40 UTC

EDIT (19 Nov, 11:56 UTC+0): This issue should be now resolved. We are investigating the cause, and doing our best to make sure no furth...

Version 25 Release Notes & Status

StatusNove 29 8:30AM UTC: The update (25.1.1) is now available for both platforms. Please update your game!Nov 28 14:30 PM UTC: A ...

[KNOWN ISSUE] [SOLVED] Gameplay Interruption 31 Oct, 2019 13:54 - 14:42 (UTC+0)

EDIT (1 Nov, 13:38 UTC+0): Unfortunately, we are unable to automatically detect the players affected this time for compensation. If you...

Version 24.1 Release Notes & Status

Status Oct 23, 2019, 8:25 AM UTC: We have now released the update for both iOS & Android. Please update your game now from the App ...

Version 24 Release Notes & Status

Status 17 Oct 2019: We have now rolled out the update for both iOS and Android. Please update your game now from the App Store or Googl...

Version 23.0.1 Release Notes & Status

Status (16 Sep 2019, 08:00 UTC): We have now fully released the update for Android and started the rollout for iOS.Release NotesSmaller...

Version 23 Release Notes & Status

StatusStatus (9 Sep): The update has been forced for Android and iOS now. We have also enabled the new Stronghold levels, Alchemy Lab a...

Version 22.1 Release Notes & Status

Status Friday, 2nd August: We have now fully rolled out the update for Android and iOS. Please update your game now from the App Store or G...

Version 22 Release Notes & Status

Status Thursday, 13 June: We have now fully rolled out the update for Android and iOS.  Please update your game now from the App...

Version 21 Release Notes & Status

Status Friday, 10 May: We have now fully rolled out the update for Android and iOS.  Please update your game now from the App St...

[KNOWN ISSUE] [SOLVED] Mystic Vision Freezing (Android, v20.1.2)

[EDIT 18 April] This issue has now been fixed. Please update your game to the latest version!There is currently a known issue on Android whe...

Version 20.1 Release Notes & Status

Status(Wed, 3 Apr): We have now rolled out the update for both iOS & Android. Please update your game!Release NotesRecent Activity ...

Version 20 Release Notes

Release NotesNew Raid Tournaments added.Raid Tournaments are special Raids that you can join each week.Raid Tournaments have 3 phases:Prepar...

Version 19.1.0 Release Notes & Status

Status (Monday, 18 Feb): We have now started the rollout on Android and hope to start rolling out the update for iOS soon.This update i...

Version 19 Release Notes

Release NotesContent for new Challenge Event added.Prepare to solve the Riddles of Wonderland in February!Friend Invites added:Invite your f...

Version 18.1.0 Release Notes & Status

Status Jan 23: We have now rolled out the update for both iOS and Android - please update your game! We have also enabled Emblems for V...

Version 18 Release Notes & Status

Status Status (Monday, 14 Jan, 12:30 PM UTC): We have now released the update for both iOS & Android, and enabled Hero Classes! Pl...

Version 17 Release Notes & Status

Thu, 15 Nov: We have now rolled out the update for both iOS and Android. Please update your game now from the App Store or Google Play! ...

Version 16 Release Notes & Status

Wed, 17 Oct: We have now rolled out the update for both iOS and Android. Please update your game now from the App Store or Google Play!&nbs...

Version 15.2 Release Notes & Status

Status (Sept. 25th): We have now released the update for both Android and iOS. Please update your game!Fixed a critical issue with the count...

Version 15.1 Release Notes & Status

Status (Sept. 24th): We have now released the update for both Android and iOS. Please update your game!War Chest has been updated. Alliances...

Version 15 Status & Release Notes

Thursday, 13 Sep: We have now rolled out the update for both iOS and Android. Please update your game now from the App Store or Google Play!...

Version 1.14 Update Status & Release Notes

Tuesday 14 Aug: We have now released the update for iOS and Android. Please update your game now from the App Store or Google Play!&nb...

Version 1.13.5 Update Available

We have now released the update for both iOS and Android. This update includes a fix for the issue with continuing event battles ...

Version 1.13.2 Update Available

We have now released the 1.13.2 update for Android and started the rollout for iOS. This update includes various bug fixes and smaller impro...

Version 1.13 Release Notes

Content for the new Summer Event added.Prepare to meet the Sand Empire in late June!Avatar Shop added.Get new Avatars, Pins and Backgrounds ...

Version 1.12.5 Release Notes & Status

Status (30 May): We have now released the update for both iOS and Android and disabled the support for previous versions. Please update your...

Version 1.12 Release Notes

Rare Titans Added:5 star and beyond Titans will be occasionally replaced with Rare TitansRare Titans have unique special attacks as well as ...

Version 1.11.6/7 Update Available!

We have now rolled out the update for both iOS (1.11.7) & Android (1.11.6). This update includes various bug fixes and smaller improvem...

Version 1.11.5 Update Available

We have now rolled out the update for both iOS & Android. This update includes various bug fixes and smaller improvements. If you are...

Version 1.11 Release Notes & Status

Status We have now released the update for both Android & iOS! Please update your game now from the App Store or Google Play! If y...

Version 1.10.4 Release Notes

Release NotesThis update includes various bug fixes and smaller improvements.Alliance WarsPreview how many points can be obtained when defea...

Version 1.10 - Release Notes

VIP Pass added.Get double builders, bonus daily gems and more with the new VIP Pass.Raid Arenas added.Reach higher Raid Arena for better loo...

Version 1.9.5 Release Notes

Content for new Challenge Event addedPrepare to face the Knights of Avalon in January!Battle item adjustments:Tornado mana gain re...

Version 1.9 Release Notes

December special content added!Save The Winter in a new limited-time Quest with unique features and rewardsExplore the mysteries of the Wint...

[KNOWN ISSUE] [SOLVED] Game Crashes with Error Message when Attempting to Play Season 2 Levels (v24)

EDIT (18 Oct, 08:20 AM UTC): We have released an update for both Android and iOS that should fix this issue. Please update your game!&n...

[KNOWN ISSUE] [SOLVED] Gameplay Interruption September 24, 2019 07:20 to 07:23 (UTC+0)

On Tuesday, September 24th, there was a brief interruption of gameplay from 07:20 to 07:23 (UTC+0) due to a server error. The system ha...

[KNOWN ISSUE] [SOLVED] Shop Will Not Load, unable to make purchases (Android)

We are aware that some players on Android devices are unable to access the Gem Shop in the game, and are not receiving the in-game offers. W...

[KNOWN ISSUE] [SOLVED] Gameplay Interruption September 6, 2019 17:22-17:26 (UTC+0)

UPDATE (7 September) All players affected by the outage have now been contacted. On Friday, September 6th,  there was a brief...

[KNOWN ISSUE] [SOLVED] Missing In-App Description of "Share the Gems" Offer (18 Jul)

EDIT (18 Jul, 8:06 UTC): We have now fixed this issue and the in-app notification should now display the correct description.There is c...

Maintenance Break (17 June, 2019)

We had a short maintenance break yesterday on the 17th of June 2019 and the game was down between 10 am and 11 am (UTC+0). During this time...

[KNOWN ISSUE] [SOLVED] Challenge Event Battles Resulting in Connection Error (June 13)

UPDATE: We believe we have resolved the issue. There is no need to send in a support ticket, as we are aware of which players have been affe...

[KNOWN ISSUE] [SOLVED] Issues with connection in war for V22 (June 12, 2019)

UPDATE: We believe we have resolved the issue. Fortunately, this affected such a small number of people, we will not need to restart or canc...

[KNOWN ISSUE] Interruption of Gameplay on May 13 at 12.55 UTC

On Monday, May 13, around 12:55 UTC there was a very brief interruption of gameplay which caused players to be unable to connect to the game...

[KNOWN ISSUE] [SOLVED] Friend Invites - Invitations Not Recognized (Version 21)

EDIT (May 13, 2019, 13:50 PM GMT+0): The issue will be fixed in version 21.0.1 and the update has been released for Android now. Please upda...

[KNOWN ISSUE] Interruption of Gameplay on May 8 at 23.00 UTC

EDIT (10 May 12 PM UTC): Due to a technical issue, we have not been able to compensate players affected by this server incident yet. We...

[KNOWN ISSUE] [SOLVED] Unable to connect to the game (Apr 26, 2019 7-8 PM GMT+0)

EDIT (Apr 30, 2019, 2:48 PM GMT+0): We are still processing compensation flasks for all the players affected, all players online around...

[KNOWN ISSUE] [SOLVED] Raid Tournaments / Bloody Battle: Atomos and Hero Talents Healing/Reving Enabled

There is currently a known issue with Atomos resurrection and Hero Class Talent skills with healing/reviving enabled, despite the current To...

[KNOWN ISSUE] [SOLVED] Mystic Vision Freezing (Android, v20.1.3)

There is currently a known issue on Android where Mystic Vision crashes/freezes after watching a video ad and no rewards are given.We are cu...

[KNOWN ISSUE] [SOLVED] Event Teams not Showing in The Guardians of Teltoc Leaderboard

[EDIT 11 April] This issue has now been resolved in the latest version of the game. Please ensure that you update to the most recent version...

[KNOWN ISSUE] [SOLVED] Incorrect Scores Shown on the Raid Tournament Leaderboard

[EDIT 11 April] We have fixed this issue and the scores are now displayed correctly on the Raid Tournament Leaderboard.We are aware that the...

[KNOWN ISSUE] [SOLVED] Alliance War Cancelled. Cannot login/issues with Alliance War (10 April 2019)

[EDIT 11 April] When the Wars and the Raid Tournaments were running at the same time, it exposed a bug in our code that caused the clie...

[KNOWN ISSUE] [SOLVED] Missing Titan/War Loot Popup (Version 20)

EDIT: We have fixed this issue in the version 20.1. Please update your game!We are aware that in some cases the Titan/War Loot popup is not ...

[KNOWN ISSUE] [SOLVED] Raid Tournament Defense Grade Low Due to Not Being Attacked

We are aware that the attacks have not been spreading evenly for the first tournament. We are hoping to fix this for the next Tournament. Ap...

[KNOWN ISSUE] Missing Text/Images on Android Devices (Version 20)

We are aware that the text fields and images are blank on some Android devices. We greatly apologize for any inconvenience this has caused.&...

[KNOWN ISSUE] [SOLVED] Cannot Connect via Mobile Data (U.S. Specific) on Certain Android Devices

UPDATE: We have now released an update (build 947) which should resolve this issue on all affected devices. You may need to refresh y...

[KNOWN ISSUE] [SOLVED] Featured Alliance Messages Not Displayed (Version 20)

Edit (Tue 26 Mar): We have now forced the version 20 for all players and this issue should be now resolved!There is currently a known i...

[KNOWN ISSUE] [SOLVED] Reduced Loot Tier for Rare Titans - Wrong Tooltip (07 Mar 2019)

We are aware of a known issue that is currently affecting Players that have joined an Alliance who are currently battling a Rare Titan ...

[KNOWN ISSUE] [SOLVED] Gameplay Interruption (March 3, 2019 21:59-22:14 GMT+0)

EDIT: The gameplay interruption was caused by a server error which began on March 3, 2019 at 21:59:11 GMT+0 and was resolved at 22:14:11 GMT...

[KNOWN ISSUE] [SOLVED] Notification Badge Doesn't Clear for the Shop (v19.1.0)

Edit: This issue has been solved in the new update version 20. Please update your game!There is currently a known issue with the Shop not cl...

[KNOWN ISSUE] [SOLVED] Unable to connect to the game (Feb 18, starting at 00.00 GMT +0)

EDIT (19 Feb): On Sunday, Midnight GMT+0, an unfortunate scheduling bug brought the game servers down for a duration of one and a half hours...

[KNOWN ISSUE] [SOLVED] Game Freezes in Wonderland Event with Mad Hatter Boss (14 Feb 2019)

EDIT (Feb 18): We have released a new version (19.1.0) which fixes this issue. Please update your gamer!UPDATE: The Special Skill has now be...

[KNOWN ISSUE] [SOLVED] Game freezes mid-battle with certain conditions (06 Feb 2019)

A conflict in battle scenarios with Gobbler and Mother North causes the board and gameplay to freeze, but still allows the player to flee th...

[KNOWN ISSUE] [SOLVED] Unable to connect to the game (Feb 1, starting at 4:50 pm GMT +0)

EDIT (Feb 5) On Friday February 1, starting at 4:50 pm GMT +0 all players who were logged in the game experienced an interruption to th...

[KNOWN ISSUE] [SOLVED] Incorrect Description of Hero Class Emblems in Version 18

Edit: This issue has been solved in version 19.There is currently incorrect information on the tooltip text regarding Hero Class Emblems. Cu...

[KNOWN ISSUE] [SOLVED] War Chest Participation Showing Incorrectly (17 Jan)

EDIT (17 Jan, 14:55 GMT+0): We believe we have now solved this issue. The War Chest participation & progress should now display cor...

[KNOWN ISSUE] [SOLVED] Talent Grid Not Progressing, Jan 14 - Android

There is a Know Issue regarding Emblems going in negative, and/or talent grid not progressing as it should.We are currently investigati...

[KNOWN ISSUE] [SOLVED] Missing Alliance Chat History (12 Jan)

EDIT (13 Jan, 15:23 GMT+0): iOS update available now. Please update your game to fix this issue!EDIT (12 Jan, 18:30 GMT+0): We have now rele...

[KNOWN ISSUE] [SOLVED] Players unable to Revenge Raid (Dec 7)

EDIT (07 Dec 18, 14:15 UTC): We believe we have now solved this issue and all players should be able to revenge raid as intended. If yo...

[KNOWN ISSUE] [SOLVED] Unable to Recover Progress with Game Center (13 Nov)

Status (13 Nov 18, 15:12 GMT+0): We have now fixed this issue. If you are still experiencing problems recovering your account, please force ...

[KNOWN ISSUE] [SOLVED] Battlefield shows players who have opted out of Alliance War

[UPDATE] The issue has now been fixed. This bug did not affect the matchmaking and was only visual. The players who were not qualified for w...

[KNOWN ISSUE] [SOLVED] Unable to Connect to the Game

EDIT (26 Oct): We believe we have now solved this issue and all players should be able to connect to the game. If you are still experiencing...

[KNOWN ISSUE] [SOLVED] No Reward from Watching Specific Mystic Vision Video Ad

EDIT (22 Oct): We believe we have now solved this issue and all ads should give you the reward. If you are still experiencing this issue, pl...

[KNOWN ISSUE] [SOLVED] Known Issues with Version 16

[SOLVED] On iOS, the game freezes if you edit the team name, don't change it and tap DONE. Please force close your app and restart the...

[KNOWN ISSUE] [SOLVED] Known Issues with Version 15.1

[SOLVED in version 15.2] We are aware that the counterattack skill is still not working as intended in the game. This also af...

[KNOWN ISSUE] [SOLVED] Known Issues with Version 15

[SOLVED - 17 Sep]: We have released new update 15.0.1 that fixes the stuck battles. The change has been to be reverted back to affecting bot...

[KNOWN ISSUE] [SOLVED] Known Issues with 1.14.2

Updated: 12 Sep 2018 [SOLVED] Enemies turn invisible during battle, when counter-attack and/or self-heal are active. This is...

[KNOWN ISSUE] [SOLVED - UPDATED] Server Connection Issue on August 1 at 09:41-09:43 (GMT+0)

At approximately 09:41-09:43 (GMT+0) we encountered connectivity issues that caused all connections to the game to be interrupted. We were a...

[KNOWN ISSUE] [SOLVED] Android Purchases Not Delivered

EDIT (18 July): We have received a response from Google. There was a known issue with purchases not being delivered. Google will contact aff...

[KNOWN ISSUE] [SOLVED] Unable to Continue Challenge Event Battle with Gems (12 July)

EDIT (18 July, 15:00 GMT): We have now refunded the gems for all players who were affected by the issue. Please find your gems in the in-gam...

[KNOWN ISSUE] [SOLVED] Summer Offer price shown in the offer differs from the purchase price (iOS)

There is a known issue where some players see a lower price in the Summer Offers calendar than the actual price. However, the correct price ...

[KNOWN ISSUE] [SOLVED] Titan Stuck in Processing / Doesn’t Appear

EDIT 29 June (9:10 UTC): We have now found the root cause and fixed it. This issue should resolve now and should not come back anymore....

[KNOWN ISSUE] [SOLVED] Letters vanishing in chat input

EDIT (20 June): We have now released an update (1.13.1) for Android and iOS that will fix this issue. Please update your game! The...

[KNOWN ISSUE] [SOLVED] Red Hood: Resist Mana Skill Temporarily Removed (Fables of Grimforest)

EDIT (18 June): Red Hood’s Fox minions resist mana drain again in 1.13. Please update your game!We have temporarily removed Red Ho...

[KNOWN ISSUE] [SOLVED] Gretel's/Hansel's Spell Slay Effect

There is a known issue in 1.12.6 where battle gets stuck when Gretel's / Hansel's Spell Slay effect killed the last hero. We have fixed...

[KNOWN ISSUE] [SOLVED] Delilah's/Thoth-Amun's Minions Not Causing Damage

EDIT (31 May 14:10 GMT+0): We have now released a new update (1.12.6) which should fix this issue. Please update your game! EDIT (30 ...

[KNOWN ISSUE] [SOLVED] Alliance Wars: 0 Points for Battle

EDIT (30 May 12:40 GMT+0): We have now forced the update and this issue should be resolved! EDIT (30 May 11:40 GMT+0): We have f...

[KNOWN ISSUE] Network Error When Accessing the Game or Certain Provinces

If you receive the following message when starting the game and/or accessing the World Map provinces:"There was an error communicating ...

[KNOWN ISSUE] Google Play Games Keeps Asking for Permissions After the Update (Android)

If your device keeps asking for permissions after updating your game, please try the following troubleshooting tips: Enable "Sign in to gam...

Announcing the Bug Bounty Program (Aug 2020)

It is very important to us that our games are fair for everybody, and we do not tolerate any form of cheating. Empires & Puzzles has bee...

Event Schedule Changes (Version 30 Onwards)

As we have and will be adding new and exciting Events and features, we must rearrange our monthly Event schedule. The schedule changes are a...

Buy All Option for In-Game Offers Disabled (22 May 2020)

We have detected an issue with the new “Buy All” option for the Legends’ Prime Offer. Due to this issue, the button has now been disabled fo...

May 2020 Balance Update - Details & Release Notes

As previously announced, we will be making some balance changes to Telluria and other Heroes. Our initial plan was to implement the changes ...

Automatic Filtering System Enabled for English Global Chat (28 Apr 2020)

In order for us to better protect our Community, we have now enabled a new automatic filtering system for the English Global Chat rooms. We...

Easter Weekend Support Service 2020

Please note that the Small Giant Games HQ will be closed during the holidays, on the following dates: April 10th, 2020 (Good Frid...

First Path of Valor Ending Soon!

The first-ever Path of Valor Event is ending soon. We are delighted to see the excitement this event has created among the commun...

In-App Purchase Price Adjustments in March 2020 (Android)

As you may know, the prices for the in-app purchases vary between different countries and platforms. These differences are due to currency ...

Atlantis Rises Schedule Change (February 2020 Onwards)

Beginning this month, Atlantis Rises is scheduled to start every first Friday of the month and run for 60 hours. This change is du...

Introducing Path of Valor!

Path of Valor is a brand new 50-day event, featuring Daily Challenges and Valor Challenges. By completing the challenges...

Raid Tournaments Scheduled Maintenance (26 Jan - 2 Feb, 2020)

Due to the upcoming server-side maintenance work, we have disabled next week’s Raid Tournament.We are currently expecting to continue with R...

Raids Maintenance Break (28 Jan 2020, 07:00-07:30 UTC)

Due to the ongoing server-side work related to Raid Tournaments Scheduled Maintenance (26 Jan - 2 Feb, 2020), Raids (PVP) functio...

Costume Chamber is Back!

As we previously announced, the Costume Chamber was put on hiatus in December to improve the feature based on our own findings an...

Atlantis Rises: Temporary Duration Extension (Dec 2019 - Jan 2020)

Due to the Costume Chamber Hiatus (Dec 2019 -), we have decided to temporarily extend the duration of Atlantis Rises event back to 4 d...

Costume Chamber Hiatus (Dec 2019 )

EDIT: We are happy to let you know that we are bringing the event back soon! The Costume Chamber event is scheduled to return on J...

Raid Tournaments Change: 1-Star and 2-Star Tournaments Removed

Due to community feedback, 1-star and 2-star Tournaments have been removed from the Raid Tournament rotation.For more information, please fi...

Reminder Regarding Hero Costumes & Defence Teams

This is a kind reminder: Changing a Hero into Costume applies to all of your teams with that Hero. This may affect the lineup strength in y...

Schedule Changes for Challenge Events & Atlantis Rises in Nov/Dec 2019

Due to the simultaneous in-game events and public holidays, we will be temporarily adjusting the dates for Challenge Event & Atlantis Ri...

Atlantis Rising: Duration Change to a 3-Day Event, New Schedule: Thur-Sat

EDIT (16 Sep): Based on the community feedback, we have made one further change: each Atlantis event will start on Thursday and en...

Scheduled Maintenance Break (Jun 17, 10:00-11:00 UTC)

EDIT (Jun 17, 11:15 UTC): Maintenance break over and new buildings have been now unlocked! Thank you for your patience.We will have a s...

Raid Tournaments Schedule Change

We are changing the schedule for Raid Tournaments, starting from the next tournament forwards. The preparation phase for each Raid Tour...

Next Raid Tournament scheduled for 21st of May

We have now scheduled the next Raid Tournament to start next week, on Tuesday, 21st of May, 2019 due to the improvements and chan...

Increased Waiting Time in Support Tickets (Apr/May 2019)

Please note that the Small Giant Games HQ will be closed during the holidays, on the following dates: April 19, 2019 (Good Friday) April 22...

Next Raid Tournament scheduled for 23rd of April

We have now scheduled the next Raid Tournament to start next week, on Tuesday, 23th of April, 2019. As this is a brand new feature, w...

Alliance Wars Maintenance Break (10 Apr - 14 Apr)

EDIT (15 Apr): The wars are back, starting from the upcoming mid-week war. Thank you for your patience! Due to technical reasons rela...

Regarding the Beta Testing Notification on Our Google Play Store App Page

UPDATE (04/04/2019): Google Play Store have now removed this notification.The notification of the available Beta that is displayed on o...

Raid Tournaments Maintenance Break (2 Apr - 9 Apr)

EDIT (9 Apr): Raid Tournaments are back! Check out the full list of improvements and changes on our Raid Tournaments Change Log. ...

Alliance Wars Maintenance Break (27 Mar - 29 Mar)

EDIT (29 Mar): The wars are back! The preparation phase starts today.Due to the release of the first Raid Tournament this week, we will...

Alliance Wars Scheduled Maintenance (8 Jan - 15 Jan)

EDIT (14 Jan): The wars are back! The preparation phase for the mid-week war starts on Tuesday as usual.Due to the preparation for the ...

Increased Waiting Time in Support Tickets (Dec 2018)

Due to the upcoming holiday season, we would like to ask for your patience while waiting for a response to your support request. Please not...

Weekend Alliance War Cancelled (27 Oct 2018)

EDIT (29 Oct, 13:00 UTC): We have generated an extra Rare Quest and sent a small gift to all players who were eligible for the wars as ...

Hero Powers Adjusted in Version 15.1

Hero Powers have been adjusted slightly in the new update (version 15.1). The change only affects the values of Hero Power - the actual eff...

Alliance Wars Scheduled Maintenance (20 Sep - 23 Sep)

We will have another Alliance Wars maintenance break and the wars will be disabled for the weekend war (20 Sep - 23 Sep, 2018). The war...

Alliance Wars Scheduled Maintenance (11 Sep - 17 Sep)

EDIT (17 Sep): The wars are back for the mid-week war (18-19 September)! We’ll have another maintenance break and the wars are disabled...

Change in Version Numbering (September, 2018)

The next version of the game will be 15.0.0 instead of 1.15. Please note that this doesn’t affect the content in any way.For further details...

Season 2 is here!

Season 2 has started, including brand new Map and Atlantis Summon with new Season 2 heroes and previous Heroes of the Month! For ...

Alliance Wars Scheduled Maintenance (13 Aug - 21 Aug)

EDIT (21 Aug): Alliance Wars are now back!Due to the preparations for the upcoming update 1.14 (with Season 2), we will disable ne...

Alliance Wars Opt-Out Enabled for Alliance Leaders (29 June, 2018)

We think Alliance Wars is an exciting feature, and hope that most alliances want to participate. However, some of you have asked for the abi...

Increased Waiting Time in Support (June 22, 2018)

Please note that Small Giant Games office will be closed on the following date: Midsummer's Eve (Tuesday, June 22, 2018) Around this...

Alliance Wars Maintenance Break (14 June -21 June)

Edit (21 June): Alliance Wars are back, starting from Friday, 22nd of June! Preparation phase starts at 18 UTC on Friday.Due to the pre...

Privacy Policy Update (23 May 2018)

We have updated our Privacy Policy today (23rd of May, 2018) to make it easier to read and understand.Please click here to read th...

Alliance Wars Maintenance Break (3 May - 13 May)

Edit (14 May): Alliance Wars are back, starting from Tuesday, 15th of May!Due to the preparation for the upcoming update 1.12 and Alliance W...

Increased Waiting Time in Support (May 2018)

Please note that Small Giant Games office will be closed on the following dates: May Day (Tuesday, May 1, 2018) Ascension Day (...

In-App Purchase Price Adjustments in January 2018 (Android)

Edit January 2, 2018: We have now made the adjustments to the Android in-app purchase prices.As you may know, the prices for the in-app purc...

Terms of Service Update (16 January 2018)

We have updated our Terms of Service today (16 January, 2018). Here’s a brief summary of the changes:Clarifications to the section “4. USER ...

Terms of Service Update (22 December 2017)

We have updated our Terms of Service today (22nd of December, 2017). Here’s a brief summary of the changes:Clarifications to the section “1....

Discontinued Support for iOS 7 (iPhone 4) from v1.11 onwards

Unfortunately, we have now been forced to drop the support for iOS 7 in version 1.11.We'd love to keep supporting older devices, but so...

Service Announcements - Current Service Status

We announce any breaking news regarding Empires & Puzzles, including major service disruptions on our Twitter channel: @EmpiresPuzz...

Version 31 Release Notes & Status

StatusAugust 31, 2020 08:00 UTC: We have now forced the update and the balance changes are live. Please find the updated release n...

[SOLVED] Raid Tournament Loot Tier Incorrect (August 29th 2020)

EDIT September 1, 2020 All players affected by this issue have now been sent the correct rewards for their Raid Tournament Tier.EDIT Au...

Chat Filtering: Arabic & Polish (31 August 2020)

We are working on enabling more advanced filtering for both Arabic and Polish global chat.  We are actively monitoring the system and ...

In-App Purchase Price Adjustments in September 2020 (Android)

As you may have noticed, the prices for the in-app purchases vary between different countries and platforms. These differences are due to cu...

Alliance Wars Matchmaking Improvement Tests (Next Test: September 29, 2020)

We are working to improve Alliance Wars matchmaking to better support situations where multiple experienced players start a new alliance. As...

October 2020 Balance Update - Details

In the October 2020 Balance Update, we will be making further adjustments to Telluria & Vela, Season III Heroes, Emblem rewards & H...

October 2020 Balance Update - Release Notes

In the October 2020 Balance Update, we will be making further adjustments to Telluria & Vela, Season III Heroes, Emblem rewards & H...

[SOLVED] Disruptions in Gameplay (9 Oct, 2020)

EDIT 9 October 2020 (12.28 UTC): This issue has now been resolved. We are aware of some disruptions in gameplay due to an ongoing server iss...

[SOLVED] Unable to connect to the game (12 Oct, 2020)

[EDIT] 12 October 2020, 10:30(UTC): We have now refilled all players World, Titan and Raid Energies. [EDIT] 12 October 2020, 10:23 (UTC):&nb...

Version 32 Release Notes & Status

StatusWe have now released the update for both iOS and Android. Please update your game!Release NotesNinja Tower Event added:A new event whe...

[SOLVED] Issues with Challenge Event Scoring and Rewards (12 Oct, 2020)

[EDIT Oct 14, 10:20 UTC] We have now applied the missing rewards for all of the affected players. Players who were missing the Challenge Eve...

[SOLVED] Raid Tournament Leaderboards and Scores Unavailable (12 Oct, 2020)

EDIT 13 October, 2020: This issue has now been resolved and the leaderboards should be visible again. If you are still experiencing this iss...

Global Chat Filtering Enabled: Dutch, German & Turkish (12 Oct, 2020)

We are have now enabled more advanced filtering system for Dutch, German, and Turkish global chat.  We are active...

[SOLVED] Ninja Troops available from the Hero Academy training (13 Oct, 2020)

[EDIT 19 Oct 2020] This issue is now resolved with version 32.1Due to a bug in our system, a very small number of players have been able to ...

Tavern of Legends Event Schedule Change (Version 32 Onwards)

Due to the new Ninja Tower Event, the next Tavern of Legends will be rescheduled for November 2020. For the time being, these two Events wil...

Version 32.1 Release Notes & Status

Status16 Oct: We have now released the update for both iOS and Android. Please update your game!Release NotesSmaller fixes and changes:Fixed...

Announcing New War Rules (20 October 2020)

The next Alliance War (matchmaking beginning on 20 October 2020) will feature the first of our brand new War Rule: Undead Horde!  In ...

[SOLVED] Issue with Morlovia Rewards (26 Oct 2020)

[EDIT] 27 Oct 2020 10:40 (UTC+0) The issue is now resolved and all affected players have been contacted via in-game message regarding any mi...

In-App Purchase Price Adjustments in November 2020 (Android)

As you may have noticed, the prices for the in-app purchases vary between different countries and platforms. These differences are due to cu...

[SOLVED] Return to Morlovia rewards exploit (1 Nov, 2020)

[EDIT 4] 6 Nov 2020 11:54 (UTC+0): We have now processed all of the offending accounts.  Our team has spent a considerable amount of ...

Global Chat Filtering Enabled: Spanish, Portuguese and Italian (16 Nov, 2020)

We are have now enabled more advanced filtering system for Spanish, Portuguese and Italian global chat.  We are actively monitor...

[SOLVED] Loot Tickets Temporarily Disabled (18 Nov, 2020)

Update (19 Nov, 10:27 AM UTC): We have now re-enabled the loot tickets. Please update your game!Loot Tickets have been temporarily disabled ...

Version 33 Release Notes & Status

StatusNovember 23, 2020 09:18 AM: We have now rolled out the update for both iOS and Android. Please update your game!Release NotesSanta’s C...

Global Chat Filtering Enabled: French & International (26 Nov, 2020)

We are have now enabled more advanced filtering system for French & International global chat.  We are actively monitor...

[SOLVED] War Participation Issues (02 December 2020)

There is currently a known issue which has caused some players to be placed in Spectator Mode for the current war after leaving and rejoini...

[SOLVED] Issues with Mystic Vision Rewards (04 December 2020)

[EDIT 9 December 2020] Thank you for your patience while we looked into this issue. We have recently released a new update (version 34) whic...

[SOLVED] Atlantis Rises Loot Issue (04 December 2020)

[EDIT 8 December 2020 at 7:25 (UTC+0)]: After a thorough investigation, we were able to find one more batch of players who were not include...

[SOLVED] Knights of Avalon Tier Completion reward issue (14 December 2020)

We are aware of an issue with the most recent Knights of Avalon Event. If you finished the last stage as the event was ending and did not re...

Limited Service During Holidays

Due to the upcoming holiday season, we would like to ask for your patience while waiting for a response to your support request. Please note...

[SOLVED] Game crashes when accessing the Quests icon (December 28th 2020 06:30 UTC+0)

We are aware of an issue that is causing the game to crash for players when tapping the quests icon. Please accept our apologies for this in...

[SOLVED] Excessive Mythic Titan mail (December 28th 2020 06:30 UTC+0)

We are aware of an issue that is causing players to receive excessive in-game mail regarding Mythic Titans. Please accept our apologies as w...

[SOLVED] Issues with Mythic Titan

EDIT: We have now identified the cause of this issue and will work to resolve it before the next Mythic Titan event.We are aware of some pla...

[SOLVED] Cannot attack Mythic Titan due to missing team

EDIT: We have now identified the cause of this issue and will work to resolve it before the next Mythic Titan event.We are aware of some pla...

[SOLVED] Recent Activity Log Temporarily Disabled (31 December 2020 7:30 (UTC+0))

[EDIT] We have now resolved this issue and the Recent Activity Log has been re-enabled. There is currently a known issue with the Recent Act...

[SOLVED] Mythic Titan Rewards (31 December, 2020)

We are aware of an issue with the Mythic Titan loot where the players who finished within the same reward tier have received the same reward...

[SOLVED] Game crashes when attacking Mythic Titan (23 January, 2021)

EDIT 2 - 23. January, 2021 10:55 (UTC+0): We now fixed the issue in game version 34.0.2, which should be available soon on both platforms. ...

January 2021 Balance Update - Details and Release Notes

In the January 2021 Balance Update, we will be making adjustments to Odin and Frigg. These changes are scheduled to go live on January 19th,...

[SOLVED] Recent Activity Log Temporarily Disabled (25 January, 2020 7:40 (UTC+0))

[EDIT] We have now resolved this issue and the Recent Activity Log has been re-enabled.There is currently a known issue with the Recent Acti...

[SOLVED] Rewards for Season 3 Completion Incorrect (28 January, 2021)

[EDIT] We have now sent the missing rewards to the players who completed Season 3 prior to the issue being resolved. Thank you again for yo...

Version 35 Release Notes and Status

STATUSFeb 4, 2021 08:50 (UTC+0): We have now rolled out the update for both iOS and Android. Please update your game!RELEASE NOTESConte...

Version 34 Release Notes and Status

STATUSDecember 11, 2020 13.30 (UTC+0): We have now rolled out the update for both iOS and Android. Please update your game!December 14,...

Global Chat Filtering Enabled: Korean, Japanese, Traditional and Simplified Chinese and Indonesian (17 December, 2020)

We have now enabled more advanced filtering system for Korean, Japanese, Traditional and Simplified Chinese and Indonesian global chat...

Updates to Our Terms of Service and Privacy Policy (November 2020)

We have recently updated our Terms of Service & Privacy Policy. You will be presented with an in-game pop-up to accept the updated Terms...

[SOLVED] Raid Tournament Cancelled (May 17, 2021)

EDIT (May 17, 11:22 UTC): We have now rescheduled the Raid Tournament to start tomorrow, on 18th of May, 2021 at 09:00 UTC. Please note that...

April 27 at 11.00 (UTC+0): Enabling of Raid Formations may affect Raid Defense Team Formation

The Raid Formation Feature which was in Global Beta between February 15th to March 15th will be fully enabled on April 27 at 11.00 (UTC+0). ...

Version 37 Release Notes & Status

Status22 Apr 07:44 AM UTC: We have now rolled out the update on both Android & iOS. Please update your game!Release NotesRaid Formations...

[SOLVED] Gameplay interruption April 4th 2021 08:13 to 08:18 (UTC+0)

On Sunday, April 4th, there was a brief interruption of gameplay from 08:13 to 08:18 (UTC+0) due to a server error. The system has now ...

[SOLVED] Game crashes on Android after updating to Version 36.0 (Mystic Vision Disabled) (March 23rd 2021 at 06:00 UTC+0)

EDIT 24 March 2021 at 15:25(UTC+0): Mystic Vision has now been enabled for all players. The issue should now be resolved. If you are still e...

Version 36 Release Notes & Status

StatusMarch 22, 2021 08:50 AM: We have now rolled out the update on both Android & iOS. Please update your game!Release NotesContent for...

[SOLVED] Spring Offers Calendar Showing Up After Version 36 Update (18 Mar, 2021)

We are aware that some players are being shown the Spring Offers calendar after updating the game. This issue has now been resolved. Thank ...

Let’s #ChooseToChallenge this International Women’s Day!

Join us in celebrating International Women’s Day with #ChooseToChallenge! From challenge comes change, so let's all choose to challenge by c...

Version 35.1 Release Notes & Status

STATUSMar 4, 2021 10:20 AM UTC: We have now rolled out the update for both iOS and Android. Please update your game!RELEASE NOTESSmall ...

The Shop will not load; unable to make purchases (Android)

If you are unable to access the Gem Shop in the game and are not receiving the in-game offers, please refer to these troubleshooting steps....

Discontinuing Support for iOS9 in v35

EDIT: Support for iOS9 will be discontinued in version 35. Please note: updating to v35 will block access to the game on any additional devi...

Announcing Raid Formations Global Beta

Experience all-new Raid Formations in the limited-time Global Beta! Raid Formations are a fresh new take on the Raids, adding more strategy ...

Global Chat Filtering Enabled for Russian (15 February, 2021)

For this information in Russian, please scroll down Прокрутите вниз для версии на русском We have now enabled a more advanced filtering sy...

Global Chat Filtering Enabled for Finnish (18 February, 2021)

We have now enabled a more advanced filtering system for Finnish global chat.  We are actively monitoring the system and making adjus...

Changes to Event Schedule (March 2021 Onwards)

With the addition of new and exciting Events and features, we need to rearrange our monthly Event Schedule. The schedule changes are as foll...

[SOLVED] Missing Mythic Titan Rewards (1 Mar, 2021)

EDIT (3nd March 2021 at 13:20 UTC): All affected players should now have received the rewards earned from the Mythic Titan battles. We thank...

Version 38 Release Notes & Status

Status25 May 12:17 PM UTC: Please note that if your Raid History is empty after updating your game, it should be only temporary and restored...

[SOLVED] Game freezes when using Shadereave or Marie-Therese in Starfall Circus (June 11th 2021)

EDIT: This issue has been fixed in the latest update (Version 39).We have identified a rare issue that occurs when using Shadereave or Marie...

Version 39 Release Notes & Status

STATUS17 June 2021: We have now started the rollout on both Android & iOS.Please note that while the Limit Break feature will be visibl...

Temporary Mystic Vision Change (June/July, 2021)

EDIT (12th of July, 2021): The previous change to the Mystic Vision cooldown time has now been reverted back to 8 hours. Please note that th...

Version 40 Release Notes & Status

STATUSEDIT 23rd July 2021 12:30 (UTC): Version 40 is now fully released on Android & iOSRELEASE NOTESContent for a new Challenge Event a...

[SOLVED] Disruptions in Gameplay (29 July 2021)

EDIT: Players affected by this issue have been contacted via an In-Game MessageOn 29 July between 09:02 and 09:30 (UTC+0) there was a small ...

Teams in Raid Battle History Temporarily Disabled (30th of July, 2021)

[EDIT 6 August, 2021] The issue is fixed in version 40.1. Please update to this version to enable the Raid Battle History Team Viewing featu...

[SOLVED] Unable to load game progress from Game Center (5 August 2021)

EDIT: 5 August, 2021 (10:40 UTC): The fix is now live and this issue has been resolved5 August, 2021 (09:00 UTC): There is a known issue tha...

Mystic Vision Change (July 2021)

We have enabled a shorter cooldown for Mystic Vision. This change will start on Wednesday 28th of July, 2021. The cooldown time will be redu...

Empires & Puzzles no longer available in Vietnam

Dear players,Unfortunately due to local regulatory issues we have been forced to discontinue offering Empires & Puzzles in Vietnam.This ...

Future Discontinuation of Support for Android OS 4

EDIT June 15, 2021: We have now been dropped the support for Android OS 4 in the latest update Version 39. Our apologies for the incon...

Future Discontinuation of Support for iOS 10

EDIT June 15, 2021: We have now been dropped the support for iOS 10 in the latest update Version 39. Our apologies for the inconvenien...

Version 40.1 Release Notes & Status

STATUS9th of August 2021: We have now rolled out the update on both Android & iOS. Please update your game!RELEASE NOTESFixed performanc...

Apple price changes (6th of August, 2021)

We are aware that there is a difference in prices displayed in the in-game store and the amount that is actually billed.This is due to Apple...

Schedule for Path of Valor XI Fixed

There was a scheduling error with the Path of Valor XI. In-game it displayed ‘Opens in 12d’, however it will be starting on the 30th August,...

Version 41 Release Notes & Status

STATUS:8th September 09:00 UTC:Version 41 is now fully released on both Android & iOS. Please update your game now from the App Store or...

Demotion of Inactive Alliance Leaders Enabled [September 14, 2021]

We have now enabled automated demotion of Inactive Alliance leaders. If an Alliance Leader has not logged into Empires & Puzzles for 60...

September 2021 Balance Update - Release Notes

In the September 2021 Balance Update, we will be making adjustments to Dark Lord, Crystalis, Director Zuri and Fali...

[SOLVED] Costume Quest Not Visible (September 23, 2021)

EDIT 2 (10:00 AM UTC):Thank you for your patience while we have investigated this issue. Unfortunately we are unable to separate the Omega a...

[SOLVED] Unable to access game (28.09.2021)

[EDIT September 28 at 8.25 (UTC+0)]The situation is now resolved and the game should be accessible again.There is currently an issue prevent...

[SOLVED] Error For First Time Building Conversion (Version 42)

EDIT (11th Oct, 2021):  This issue has been resolved now, please update your game!There is currently a known issue with converting...

Version 42 Release Notes & Status

StatusOct 7, 08:20 AM UTC: Version 42 is now fully released on both Android & iOS.Please update your game now from the App Store or Goog...

[SOLVED] Error with Alliance Quest Battle (13.10.2021)

[EDIT 3: October 13th at 14:03 (UTC + 0)]:  Alliance and player rankings should be working again. Thank you for your patience![EDI...

Coming Up in Empires & Puzzles - Calendar of Events for November & December 2021

[EDIT 26 Nov]: December's calendar edited, please see updated calendar below!Here's the full schedule of Empires & Puzzles Events for No...

Vote for November’s Challenge Event on our Community Forum!

As previously mentioned in our Event calendar announcement, we are retiring five of our oldest Challenge Events to make way for new ones. Ho...

Version 43 Release Notes & Status

StatusNov 4, 08:30 AM UTC: We have now rolled out the update on both Android & iOS. Please update your game!Release NotesNinja Tower Eve...

[NEW] Black Friday Summon Event Approaching!

Welcome to our biggest Summon Gate ever — it’s the Black Friday extravaganza!ScheduleNov. 24, 07:00 AM UTC – Nov. 29, 07:00 AM UTCFeaturingB...

[SOLVED] Tooltip for Festival Bonus Chest in Challenge Festival Summon displays incorrect information (December 15, 2021)

EDIT (December 15 at 10.15(UTC+0))- The Tooltip has now been fixed and should show the correct information. Festival Bonus Chests only conta...

[SOLVED] Missing rewards in Tower of Magic (2021-12-13)

EDIT (2021-12-14, 13:35 UTC): All affected players should now have received their proper Tower of Magic rewards. If they are not showing up,...

Schedule Changes for Events (October 2021 Onwards)

We would like to announce schedule changes to our upcoming Events.To continue keeping our Events fresh and exciting, we are replacing our up...

[SOLVED] Alliance Quest: Clash of Knights Disabled (2022-01-05, 10:16 UTC)

Update 2 (2022-01-05, 10:16 UTC):We have now deployed a fix and the event should be visible again for all players. If it is not showing up i...

Version 44 Release Notes & Status

StatusDec. 13, 08:49 AM UTC: We have now completed the rollout on both Android & iOS. Please update your game!Release NotesNEW & UPD...

Calendar of Events for January 2022

Here’s the full Empires & Puzzles event schedule for January 2022!Please note that all times are in UTC.ScheduleDec. 30, 2021, 07:0...

[KNOWN ISSUE] [SOLVED] Players unable to access the Ninja Tower Event (February 2nd, 2022)

EDIT 3 - 3 Februrary, 2022 05:57 (UTC): The new build has now been reviewed and we are rolling it out to everyone. The update should be avai...

Come posso ottenere un Eroe evento?

Durante un evento Sfida, nel tuo Portale della Chiamata sarà possibile chiamare l'Eroe di un evento speciale. Le Chiamate evento sono t...

Version 45.1 Release Notes & Status

Status 2022-02-24, 08:50 UTC: We have now rolled out the update for both Android & iOS. Please update your game now from the App Store ...

[SOLVED] All scores doubled for Challenge Festival (Feb. 17, 2022)

EDIT (2022-02-18, 15:30 UTC+0): Prior to 2022-02-18, 14:00 UTC, a technical issue was causing Challenge Festival scores to not double for pl...

Thank You for Your Epic Participation and extra-Rare Patience

Hello,Thank you so much for your understanding and patience during the several technical difficulties that recently affected our game. We be...

[SOLVED] Issues logging in; War of the Three Kingdoms beta disabled (Feb. 8, 2022)

EDIT 4 (2022-02-09, 07:30 UTC+0): We are now enabling the War of the Three Kingdoms to players in smaller segments in order to detect and fi...

February 2022 Balance Update

Welcome to the February 2022 Balance Update!Over the past year, we've bolstered our efforts to foster healthy Hero diversity at all tiers of...

Version 45 Release Notes & Status

Status2022-01-24, 14:00 UTC: Android rollout has begun, iOS to soon follow.2022-01-25, 10:35 UTC: iOS rollout has startedRelease Notes[NEW &...

Version 44.1 Release Notes & Status

Status2022-01-10, 09:20 UTC: We have now forced the update and enabled Tomes and Trainer Troops as in-game rewards.Relea...

December 2021 Balance Update

Welcome to the December 2021 Balance Update!In this update, we are granting buffs across the Villain Family, as those Heroes still weren't q...

[SOLVED] Alliance Wars Paused (March 10, 2022)

EDIT (2022-03-14, 9.30 (UTC+0):We have now contacted all players affected by this via an in-game message. Our apologies again for this issue...

[SOLVED] War of the Three Kingdoms access issue (2022-03-18)

2022-03-18, 08:00 UTC: An issue prevented some players from accessing War of the Three Kingdoms between 2022-03-17, 21:00 – 2022-03-18, 05:0...

Version 46 Release Notes & Status

Status 2022-03-03, 10:30 UTC: We have now rolled out the update for both Android & iOS. Please update your game now from the App Store o...

Updates to our Terms of Service (February 22, 2022)

We have recently updated our Terms of Service. You will be presented with an in-game pop-up to accept the updated Terms of Service. Here’s a...

Easter Weekend Support Service 2022

Please note there will be limited service from Small Giant Games HQ during the holidays on the following dates:April 15th, 2022 (Good Friday...

March 2022 Balance Update

Welcome to the March 2022 Balance Update!We’re happy to share that our last balance update successfully restored Hero diversity to healthy l...

Version 47 Release Notes & Status

Status2022-04-12, 14:00 UTC: Added more schedule details to the Atlantis Rises section.2022-04-08, 07:30 UTC: Version 47 is now fully releas...

[FIXED] Rare issue with Ahhotep’s Special Skill freezing battles (2022-04-21)

We are aware of an issue with the Hero Ahhotep which can, in very rare cases, cause an ongoing battle to become unresponsive. Once affected,...

(UPDATED 2022-04-14) April 2022 Balance Update

[EDIT] 2022-04-14, 12:30 UTC:We're fine-tuning the change to Magic Hero Passives that was made in Version 47.This is the change we made init...

Event Cadence Update & Calendar of Events for April 2022

We're making changes to the game's event cadence!To incorporate new exciting events such as War of the Three Kingdoms, the Soul Exchange, an...

Calendar of Events for May 2022

Here’s the full schedule of Empires & Puzzles Events for May 2022!Apr 28 7:00 UTC →  May 2 7:00 UTC: Season IVMay 2 7:00 UTC →...

Version 48 Release Notes & Status

Status2022-05-23, 11:00 UTC: Please note that Tethys, not Oceanus, will be released on May 30. 2022-05-06, 10:05 UTC: Please note that Hohen...

May 2022 Balance Update

Welcome to the May 2022 Balance Update!First things first — the recap. Just in case you’ve missed the adjustments that were listed in our Ve...

Temporary Mystic Vision Change (May–June 2022)

EDIT (7 Jun): Update: We have decided to keep the shorter (2 hours) cooldown for Mystic Vision for the time being. Happy watching!We will be...

Version 48.1 Release Notes & Status

Status2022-05-20, 07:30 UTC: Version 48.1 has been fully released.2022-05-17, 11:40 UTC: Rollout has begun for Version 48.1.0.Release NotesP...

[KNOWN ISSUE] Game freezing after watching Mystic Vision ad (17 May 2022)

We are aware of an issue where the game freezes and has to be force closed after watching a Mystic Vision ad. We are currently investigating...

Kalø Balance Update (May 2022)

For a few weeks now, Kalø (an Epic Hero) has been the best Hero in the game — by an absurdly wide margin. When we ran the numbers a few days...

The Summer Solstice Summon approaches 🌓

Our biggest Summon Gate to date shines brightly upon us!If you weren't around for the much-beloved 2021 Black Friday Summon, you'll be happy...

Calendar of Events for June 2022

Here’s the full schedule of Empires & Puzzles Events for June 2022!UpdatesWe’re making two minor changes to our standard event cadence:V...

[SOLVED] Starter Quest Issue

UPDATE June 10, 2022 (14:55 UTC+0): This issue has now been fixed. Please accept our apologies for the inconvenience caused!June 10, 2022 (1...

[KNOWN ISSUE] Challenge Festival scoring issue

2022-06-16, 11:30 UTC: We are aware of an issue in the ongoing Challenge Festival affecting “Enemies Defeated” score calculations.While we a...

🥜 Nuts for Nature! 🌍

We all are a part of the environment — if Earth fares poorly, so will we!This World Environment Day weekend, Small Giant Games — in tandem w...

[SOLVED] Path of Valor Daily Challenges

2022-07-04, 09:50 UTC: The issue has now been resolved and your Path of Valor should be functioning properly. If not, please try force quitt...

[SOLVED] Delay in 3 Kingdoms War schedule

2022-07-20, 08:30 UTC:Due to a technical issue on July 19, matchmaking for the War of the Three Kingdoms event suffered a delay and started ...

[SOLVED] Some players are unable to purchase the Elite Pass (08 July 2022)

UPDATE: 08 July 2022 at 11:50 (UTC+0): We have started rolling out a fix. If you have been experiencing this issue, please update your game ...

Calendar of Events for July 2022

Here’s the full schedule of Empires & Puzzles Events for June 2022!UpdatesWar of Three Kingdoms now starts and ends at 07:00 UTC.Schedul...

Version 49 Release Notes & Status

Status2022-06-09, 08:25 UTC: Version 49 is now fully released on both platforms. Please update your game!2022-06-08, 11:00 UTC:  i...

June 2022 Balance Update

Welcome to the June 2022 Balance Update!This year, we've been rather conservative with the power levels of new Family Bonuses and certain Fa...

Calendar of Events for August 2022 [Updated 22 Aug]

EDIT (22 Aug, 2022):  This announcement has been updated due to rescheduled Covenant of Champions Event which occur 5 days earlier...

[NEW EVENT] Covenant of Champions is Here!

ScheduleAugust 25, 2022 7:00 UTC → August 29, 2022 7:00 UTC FeaturingUnique summon roster systemIncludes new Monster Hunter&n...

[SOLVED] Incorrectly configured live offer (2022-08-30)

2022-08-30, 09:00 UTC: An offer consisting of Underwild Coins instead of Valhalla Coins was live in the game today for approximately two hou...

August 2022 Balance Update - Details & Release Notes

Welcome to the August 2022 Balance Update!We're happy to report that the June 2022 Balance Update has successfully brought some much-needed ...

Version 50 Release Notes & Status

Status2022-08-10, 09:00 UTC: iOS rollout has started.2022-08-08, 09:00 UTC: Android rollout has started. We hope to do the same for iOS soon...

[KNOWN ISSUE] iOS in-app purchases not working

2022-09-29, 11:30 UTC: This issue is now being addressed on Apple's end, and in-app purchases seem to be working well again for most players...

Calendar of Events for September 2022

Here’s the schedule of Empires & Puzzles events for September 2022!September 1, 2022 07:00 UTC →  September 5, 2022 07:00 UTC ...

Version 51 Release Notes & Status

EDIT (3 Oct): Added information of mana generation bonus change for Morlovia Heroes.Status2022-09-14, 09:00 UTC: iOS rollout has started.202...

September 2022 Balance Update

EDIT (30 Sep): Added more information under Jean-François & Salmon Loki.Welcome to the September 2022 Balance Update!We're pleased to re...

Calendar of Events for October 2022 🗓️

Here’s the schedule of Empires & Puzzles events for October 2022!Schedule September 29, 07:00 AM →  October 3, 7:00 AM&nb...

[SOLVED] Failed purchase (Android) 27 October, 2022

27th October, 13:00 UTC We are aware that in-app purchases are not working correctly for some players on Android. The transaction will show ...

In-App Purchase Price Adjustments in October 2022

As you may know, Apple regularly updates the prices of iOS in-app purchases on a region-by-region basis to account for changes in currency c...

Version 52 Release Notes & Status

Status2022-10-21, 08:30 UTC: Version 52 is now fully released on both platforms. Please update your game!2022-10-20, 08:00 UTC: iOS rollout ...

Delay in receiving Alliance War Rewards 27th of October, 2022

27th of October, 2022 at 12:00 (UTC+0)To ease the load on our servers, we have now changed the way that Alliance War Rewards are distributed...

Calendar of Events for November 2022 🗓️

EDIT 2 (14 Nov): There is a temporary schedule change for the next Tavern of Legends Event. The new start time is 11 AM UTC. We have now upd...

November 2022 Balance Update

Welcome to the November 2022 Balance Update!We're happy to report that the September 2022 Balance Update was fairly successful in bringing t...

[SOLVED] Alliance Quest: Brave Musketeers Difficulty Issue

UPDATE (2022-12-22)Reflections on Alliance Quest 2 - Brave MusketeersLast week, we were forced to make the difficult decision to adjust the ...

Version 53 Release Notes & Status

Status2022-11-25, 12:40 UTC: Version 53 is now fully released on both platforms. Please update your game!2022-11-22, 06:40 UTC: Android roll...

December 2022 Balance Update

Welcome to the December 2022 Balance Update!We’re happy to report that the slight bumps given to the Styx Family in the November 2022 Balanc...

[SOLVED] Players receiving unusable Aethers

2023-01-05, 15:15 UTC: We are aware of the new issue following the fix and have started investigating. Please rest assured that despite the ...

[SOLVED] Featured Heroes in Atlantis Summon 2023-01-09

2023-01-10, 09:00 UTC: Due to a technical issue, this month's Atlantis Summon was featuring different sets of Heroes for players on Version ...

[SOLVED] Featured Heroes in Ninja Summon 2023-01-11

2023-01-11, 08:30 UTC: Due to a technical issue, this month's Ninja Summon was not featuring the correct set of Heroes.A fix for the issue h...

[SOLVED] Valhalla Forever issues 2023-01-16

2022-01-17, 15:00 UTC: We have been aware of the various issues that surfaced yesterday when this month's Valhalla Summon went live, and wou...

Thanks for your continued support!

Dear Community:We know that the past few weeks have not been smooth sailing for Empires & Puzzles players, and we're sorry. Thank you so...

[KNOWN ISSUE] App freeze in Challenge Festival I

2022-01-27, 15:00 UTC: We are aware of an issue that can cause the game to freeze when starting a battle in the Challenge Festival I event. ...

Version 54 Release Notes & Status

Status2023-01-05, 12:45 UTC: Version 54 is now fully available on both platforms. Please update your game!2023-01-02, 12:15 UTC: Android rol...

Calendar of Events for February 2023

2023-02-14, 10:00 UTC: For technical reasons, our 2nd Monster Island global beta is being rescheduled to a later date (TBD). We have updated...

February 2023 Balance Update

EDIT 2022-02-10, 12:35 UTC: This balance update will go live at  2023-02-16, 13:00 UTC.Note: this balance update will go live at 2023-0...

Temporary Royal Goblin Balloon Change

We have started testing a reduced interval between Royal Goblin Balloon appearances (21-day → 14-day cooldown; every third → every other bal...

Version 55 Release Notes & Status

Status2023-02-10, 09:45 UTC: Version 55 is now fully available on both platforms. Please update your game!2023-02-06, 09:45 UTC: Android rol...

March 2023 Calendar of Events

UPDATE: We are further delaying the Monster Island global beta due to a technical issue. We are aiming to hold the event sometime in April,...

In-App Purchase Price Adjustments in February 2023

As you may know, Apple regularly updates the prices of iOS in-app purchases on a region-by-region basis to account for changes in currency c...

[SOLVED] Unable to connect game to empiresandpuzzles.com

UPDATE: This issue has now been solved! 2023-04-03 07:00 (UTC+0): We are aware of an issue that is preventing players from connecting t...

Version 56 Release Notes

Status2023-03-17, 8:30 UTC:  Version 56 is now fully released on both platforms. Please update your game!2023-03-13, 12:00 UTC : A...

Temporary change to Jungle Hunter Family Bonus

2023-04-24, 11:25 UTC: The original Jungle Hunter Family Bonus should now have been restored. Thank you for your patience!2023-04-17, 0...

[SOLVED] Featured Heroes in Three Kingdoms Summon 2023-04-24

2023-04-25, 08:00 UTC:  Affected players have received a message to their in-game mailbox.2023-04-24, 08:00 UTC: Due to a technical iss...

[SOLVED] Delayed start to Covenant Quest 2023-04-24

2023-04-24, 12:00 UTC: The Covenant Quest should be live now for all players. Please try restarting the app if you cannot see the quest in y...

[KNOWN ISSUE] Missing Avatar from Journey to the West Offer 2023-04-26

2023-04-26, 10:00 UTC:  There is a known issue with the current Journey to the West offer available in the game. The avatar mentioned i...

Calendar of Events for April 2023 🗓️

 ReminderIf you haven’t done so yet, please go and claim your FREE weekly gift at the Empires & Puzzles Store! Schedule&n...

[SOLVED] Version 57.0.1 update paused on Android

EDIT 2023-05-15, 12:20 UTC: We have rolled out a fix for this issue which should resolve the performance issues. If you are still exper...

Version 57 Release Notes

Status2023-04-17, 07:20 UTC: Now fully available on both platforms. Please update your game!2023-04-17, 09:30 UTC: Android rollout has ...

Upcoming The Big Balance Update & Aether Reset Tokens

Note: Most of what’s below was shared with our beta testers yesterday when Version 58 Beta Round 1 started. For better visibility, we are sh...

[SOLVED] Path of Giants Challenges Not Loading (5 June 2023)

EDIT: 5 June, 2023 at 10:55 (UTC+0) This issue should now be resolved for players. If you are still experiencing it, please establish a fres...

Version 58 Release Notes

Status2023-06-01, 10:00 UTC: iOS rollout has started.2023-05-29, 12:00 UTC: Android rollout has started. We hope to do the same for iOS soon...

[KNOWN ISSUE] Costume Chamber Quest (2023-07-10)

2023-07-10, 10:00 UTC: Due to a technical issue, this month's Costume Chamber event is running the "classic" (pre-Version 50) version of The...

The Big Balance Update - Details & Release Notes

Welcome to the June 2023 Balance Update!Today (6 June, 2023), we’re conducting the largest balance update in the history of Empires & Pu...

[SOLVED] Super Elemental Family Bonus change

2023-07-17, 08:00 UTC: A technical issue with the Super Elemental Family Bonus change introduced in Version 59 caused an alternate version o...

[SOLVED] Suspicious Chests in Carnival of Gods stages

UPDATE 2023-07-17, 13:55 UTC: Thank you for your patience! Following the conclusion of the Carnival of Gods Challenge Event, we have thoroug...

July 2023 Balance Update

Note: This balance update will go live at 2023-07-28, 08:00 UTC.Welcome to the July 2023 Balance Update!This month, we’re taking a loo...

[SOLVED] iOS ads not closing

Update 2023-08-11, 08:00 UTC: The cause of the issue has been identified as an error in one of our external ad providers’ systems, which has...

[SOLVED] Free gift unavailable

EDIT 2023-08-28 14:10 UTC: This has been resolved, and you can now claim the Free Gift on our website: https://www.empiresandpuzzles.co...

Future Discontinuation of Support for iOS 11 & Android OS 5.0

We are planning to discontinue support for Apple iOS 11 and Android OS 5.0 in the near future. If your device is able to support a newe...

[KNOWN ISSUE] “Feel the Power!” offer unavailable on v60

2023-09-07, 13:25 UTC: Due to a technical issue, today's "Feel the Power!" offer is unavailable for purchase on Version 60. We hope to bring...

[SOLVED] Connection issues

2023-09-05, 09:20 UTC: The issue has now been resolved. Thank you for your patience and understanding! We have now refilled World, Raid, and...

Improvements are coming to the Paths of Adventure!

Dear Community,We have some great news: Next Monday (July 31st), we’re going to make some significant improvements to the Paths of Adventur...

Version 59 Release Notes

Status2023-06-27, 07:40 UTC: Android rollout has started. We hope to do the same for iOS soon. Release Notes[NEW & UPDATED CONTENT]...

August 2023 Balance Update

Note: This balance update will go live at 2023-08-09, 08:00 UTC.How time flies! Four whole months have passed since the launch of Aether Po...

[IMPORTANT] Please update to Version 60.0.1!

2023-09-12, 14:00 UTC: If you haven’t done so already, please update your game to Version 60.0.1 as soon as possible — the patch contains a ...

Google Play Store Price Changes: August 2023

We will be rolling out a pricing update for the Google Play Store starting Thursday, 31st of August. Players will start seeing the adjusted ...

Temporary Aether Summon interval change

UPDATE 2023-08-23: The Aether Summon will also run twice in September. Players will again be gifted 25 Aether Crystals on each occasion.Than...

Version 60 Release Notes

Status2023-09-13, 13:40 UTC: Edited list of Legendary Goblins to be released with the event's launch.2023-09-05, 13:30 UTC: Edited schedule ...

September 2023 Balance Update

2023-09-14, 10:01 UTC: The changes should be live now. Thank you for your patience and understanding.2023-09-14, 09:43 UTC: A technical iss...

Cast your vote now for “Rare Quest Day”!

Dear Community:We have some great news to share with you today — we’ll be improving how Rare Quests and Mirages of Omega quests are schedul...

Version 61 Release Notes

Status2023-10-09, 08:50 UTC: Android rollout has started. We hope to do the same for iOS soon. Release Notes[NEW & UPDATED CONT...

[SOLVED] Lysanor's health boost effect duration

2023-10-25, 12:00 UTC: We have corrected a bug with the Alliance Quest Hero Lysanor’s health boost effect. Previously, the effect would pers...

Temporary Mystic Vision Change (October 2023)

We’ve made an additional improvement to the ongoing Mystic Tower test (live since Version 60). The change below is already live:Testing a do...

Version 62 Release Notes

     Status2023-11-10, 09:00 UTC: Version 62 is fully released on all platforms [NEW & UPDATED CONTENT]Challenge...

November 2023 Balance Update

  Goblin Family Balance Update!Note: This balance update will go live on  2023-11-10  at 08:00 UTCBefore our next visit to th...

November 2023 Balance Update 2

Note: This update will go live Nov. 20, 12:00 (noon) UTC.Short time no see — welcome to the 2nd November 2023 Balance Update!Elf MinionsSan...

[SOLVED] Rare Slayer Heroes receiving negative Mana Generation stacks

2023-12-15, 08:00 UTC: Version 63 introduced an issue with the Rare Heroes in the Slayer Family, Maeve and Noril. They were receiving negati...

[KNOWN ISSUE] Issues with game freezing or crashing on Android (November 2023)

Update (Dec 11, 15:00 UTC)The recent patch releases were not as effective as we had hoped in addressing this issue.Following additional tes...

[KNOWN ISSUE] Issues with connecting game accounts to Facebook (Oct-Nov 2023)

EDIT (Dec 21, 2023): Some players are still receiving the “Facebook Login Failed” pop-up when entering the game. We are working on resolving...

Version 63 Release Notes

 Status2023-12-15, 08:50 UTC: Version 63 is fully released on all platforms.Release NotesUpdate 2023-12-15, 13:45 UTC: Edited to show ...

December 2023 Balance Update

 Note: This balance update will go live at 2023-12-18, 10:00 UTC.This month brings another all-buff update! Some of our older Hero Fam...

[KNOWN ISSUE] Wrong amount of Ascension Crystals in Daily Streak Final Reward (2023-01-07)

Update 2023-01-08, 08:50 UTC: All affected players have now been sent their missing Ascension Crystals. Thank you once more for your patienc...

Prince Siegfried Stats Correction (25 Jan 2024)

Dear Community,Our new Opera Hero, Prince Siegfried, was a little too eager for you all to witness his performance so he rushed on stage wit...

Version 64 Release Notes

Release Notes[NEW & UPDATED CONTENT]Lunar New Year event returnsFeb. 8, 07:00 UTC – Feb. 26, 07:00 UTCUpdated seasonal calendar with n...

February 2024 Balance Update

Welcome to the February 2024 Balance Update!Note: This balance update will go live on 2024-02-08  at 12:00 UTCThis month, we have a su...

[SOLVED] Party-Crasher in the Birthday Summon Gate (28 February 2024)

2024-02-28 08:30 UTC:We are aware that a Classic Hero managed to sneak into the Birthday Summon Gate.Gormek got really excited about the 7-y...

[FIXED] Issue with the Hero Cinderella (29 February 2024)

EDIT 2024-02-29, 09:20 UTC: This issue should have been resolved now. Thank you for your patience and understanding!  Original announce...

Paths of Adventure schedule adjustment (Mar 2024)

Next week, we will change all start and end times concerning the Paths of Adventure to 07:00 UTC (previously 08:00 UTC) so that they cleanly...

Delayed opening time for Legendary Troop Summon (4 March 2024)

Today's Legendary Troop Summon will open at 09:30 UTC due to a technical issue. The closing time will remain unchanged (2024-03-07, 07:...

Recent issues affecting Live game

We want to thank our players for their patience and understanding regarding the recent issues.Please rest assured that we are reviewing our ...

[SOLVED] Bane and Azar 2nd costume giving wrong bonus

2024-03-11, 14:20 UTC: There was an issue with the Costume Bonus stats provided by the new 2nd costumes for the Heroes Bane and Azar, which ...

[KNOWN ISSUE] Hero League cancelled (March 12 2024)

EDIT 2024-03-12, 09:36 UTC:The currently running Hero League has been canceled. We are investigating what caused the issue and hope to run t...

We call for peace in Ukraine — Statement on current world events

Small Giant Games has been watching the recent events unfold in Ukraine with great concern. After significant consideration, we decided to s...

VIP Pass Update (Feb 2024)

Improvements are coming to the VIP Pass system! Next week, after you update your game to Version 65, you will be able to choose between a ...

Version 65 Release Notes

  Release NotesRollout started: 13:50 26.02.24 Android #2204 iOS#2203[NEW & UPDATED CONTENT]New Astral eventMar. 7, 07:00...

[SOLVED] Issue with Chain Attack ability in Version 65 (29 February 2024)

2024-02-29,15:23 UTC:We are aware that the Chain Attack abilities of certain heroes are not working as intended in v65. This issue is relate...

Super Elemental Summon changes - March 2024

2024-03-22, 12:00 UTC: We have made some improvements to the Super Elemental Summon, which will take effect when the next Contest of ...

[SOLVED] Turn Limit on Daroga’s Stacking Attack Buff (March 22, 2024)

UPDATE  2024-03-22, 14:10 UTC: The issue has been fixed now! Please establish a fresh connection to the game.  2024-03-22, 11...

Version 66 Release Notes

Release NotesRollout started: 11:10 26.02.24 Android #2231 [NEW & UPDATED CONTENT]Goblin VillageApr. 15, 07:00 UTC – Apr. 18,...

[SOLVED] April HOTM- Zarga Stats different in Version 66 (April 5, 2024)

2024-04-05, 8:30 UTC: Due to a technical error, this month's Hero of the Month, Zarga, was displayed with incorrect stats in Version 65. The...

[SOLVED] Unintended balance issue in V66 (8 Apr, 2024)

Dear Community,Thanks to your reports in the past 24 hours, we discovered an issue in V66 that affected several Heroes. Some of these Heroes...

[SOLVED] Issue with Gormek’s Toon Costume 10 May 2024

2024-05-10, 15:58 UTC:We are aware that the Special Skill of Gormek’s Toon Costume is not working as intended. We are currently investi...

[SOLVED] Visual Issue with Hero Cards (May 8 2024)

There is currently a known visual issue affecting Hero cards, where the hero art is showing as white or blank.We are currently investigating...

[SOLVED] Sign-Up for Hero League available at wrong time (June 3, 2024)

2024-06-03, 9:00 UTCThis morning there was a technical issue which triggered the Hero League sign-up for players, despite the event not bein...

March 2024 Balance Update

Welcome to the March 2024 Balance Update!  EDIT 2024-03-18: Added mention of Silvaria, who also benefits from the buff to the Forest Fa...

April 2024 Balance Update - Details & Release Notes

Welcome to the April 2024 Balance Update! Note: This balance update will go live April 8, 2024 at 15:00 UTC.—This time around, our balancing...

Tavern of Legends taking a break

Dear Community:As the summer months approach, and the SGG offices are abuzz with talk of Beach Party season, our legion of legacy Legends h...

May 2024 Balance Update - Details & Release Notes

Welcome to the May 2024 Balance Update! Edit: This balance update is live as of 2024-05-14, 12:45 UTCFull details of the changes are as foll...

[SOLVED] Hilda’s power level shows the wrong value on v67 (13 June 2024)

13 June 2024, 08:30 (UTC): Hilda, the featured Hero for the Return to Sanctuary event, has a lower Power level than intended on version 67.1...

May 2024 Balance Update 2 - Details & Release Notes

Note: This balance update will go live on  2024-05-30, 11:00 UTC .When we take big swings on innovative new game features such as Insan...

Master Talents Out Now!

EDIT 2 (14 May): Master Talents are live!EDIT (13 May): Due to a technical issue, the Master Talents launch will be postponed until tom...

Version 67 Release Notes

EDIT (13 May):The new Summon for Hero League has been postponed and will not be included in June’s Hero League yet.Master Talents will be en...

June 2024 Balance Update

June 2024 Balance UpdateNote: This balance change will go live on 2024-06-17, 11:00 UTC. This month, we're rolling out the largest set...

July 2024 Balance Update

Note: This balance change is planned go live on 2024-07-26, 08:00 UTC.Full details of the changes are as follows:Costume Bonus buffsCostume ...

Version 68 Release Notes & Status

StatusJun 10, 10:50 AM UTC: Android rollout has started. We hope to do the same for iOS soon.Release Notes[NEW & UPDATED CONTENT]Solstic...

Paths of Adventure Improvements: Midpoint Update (July 18, 2024)

Hey folks, we've been collecting community feedback across various different channels on our recent improvements to Paths of Adventure...

Paths of Adventure are improving!

   With half a year still to go until Santa makes his delivery run, the elves in the workshop have turned their idle hands to the ...

Return to Sanctuary is back and better than ever!

The Return to Sanctuary Event is back! We've made some adjustments to the difficulty based on player feedback. Best of luck in the battles!

[SOLVED] Zero Points in Alliance War Battles (May 2024)

[EDIT]  2024-08-23 06:15 UTC: The issue is now resolved. Please make sure to close and restart the game fully. Thanks again for your pa...

[SOLVED] Missing Monster Island Quest (June 26, 2024)

The June 2024 Event Calendar included a Monster Island Event; however, the Monsters have decided to make an early escape for the Summer!&nbs...

Timesaver VIP Tier Revamp v68

With the release of Version 68, the Timesaver VIP Pass system is getting revamped! These changes will go into effect once all players are on...

[SOLVED] Issue with claiming the Daily Streak reward (August 12, 2024)

[EDIT] 2024-08-14 14:00 UTC: This issue should now be resolved for all affected players. We are continuing to monitor the situation to ensur...

[SOLVED] Game crashing on iOS devices (August 15, 2024)

[EDIT] 2024-08-16 06:20 UTC: This issue has now been resolved, and ads have been re-enabled. If you experience any issues accessing ads, ple...

[SOLVED] Unable to view Mystic Vision ads on Android (May 2024)

UPDATE 2024-08-23: With the full release of version 69 this issue should be resolved. Thank you again for your patience. We are aware o...

Version 69 Release Notes & Status

StatusAugust 16, 08:30 AM UTC: Version 69 is fully released on all platformsRelease Notes[NEW & UPDATED CONTENT]Hero Academy – More 5* H...

[SOLVED] Crashes on Stage 3 of Secrets of the Opera Challenge Event (August 22, 2024)

UPDATE 2024-08-22, 07:50 UTC: The issue is now resolved. Please make sure to close and restart the game fully. Thanks again for your patienc...

[SOLVED] (iOS) Daily Gift Button temporarily disabled (July 3rd, 2024)

The Daily Gift Button has been temporarily disabled on iOS. Please note that this will not affect your Daily Streak. All iOS users can conti...

[SOLVED] Issue with Suspicious Chests in the Secrets of the Opera Challenge Event (August 22, 2024)

UPDATE 2024-08-27 12:25 UTC: Thank you for your patience! Following the conclusion of the Secrets of the Opera Challenge Event, we have...