EDIT (Dec 21, 2023): Some players are still receiving the “Facebook Login Failed” pop-up when entering the game. We are working on resolving this. Our apologies for the inconvenience. 


Update (Dec 20, 2023): We have removed the “Connect to Facebook” button from the game. This should resolve the issue with disruptive error messages during startup.

This update went live with the Version 63 update: https://smallgiantgames.helpshift.com/hc/en/4-empires-puzzles/faq/1113

We thank you for your understanding.


Update (Nov 10, 10:00 UTC): We are still actively working on fixing this issue together with Facebook. Thank you for your patience and understanding.


We are aware that some players are experiencing issues with connecting their game accounts to Facebook.

We are currently investigating this here and will try to get it resolved as soon as we can. We will update this post once we have more information to share.

Please note that your game progress is not saved via your Facebook connection. The way to save, recover, and sync your progress is by signing in to Game Center (on iOS) or Google Play (on Android).

Thank you for your patience, and our apologies for the inconvenience caused by this!