My Account
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Information for Russian & Belarussian players
Why can’t I purchase from Russia or Belarus?We made a careful decision to turn off payments in Russia and Belarus to Zynga’s games during th...
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Save your progress with Google Play!
Make sure you have connected your game to Google Play. It is the only way to save, recover and sync your progress. Your account is not saved...
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Save your progress with Game Center!
Make sure you have connected your game to Game Center. It is the only way to save, recover and sync your progress. Your account is not saved...
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I can’t connect my game to Google Play!
If you are unable to connect your game to Google Play, please:Make sure you have updated your game to the latest version.Try clearing your c...
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I need to move my progress to a new operating system (Apple/Android)!
If you are changing from Android to iOS or vice versa, please follow these instructions:Update the game to the newest version on both device...
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I forgot my Google Play password! (Android)
Small Giant Games does not store any personal player information on our servers. This includes access to player Google Play account (on Andr...
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Cannot access old Game Center account
Your Apple ID password is tied to your Game Center account. If you have forgotten your Apple ID password, please refer to this helpful link ...
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I accidentally deleted my Google Play Games data!
Small Giant Games does not store any personal player information on our servers. This includes access to player Google Play account details,...
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Can I play with multiple accounts?
We cannot offer support for multiple accounts as the game is designed to be played with only one account per person. We also cannot provide ...
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My profile name got changed accidentally!
As a policy, we cannot gift free name changes. Each player has one (1) free name change. In the case of an offensive name, we can temporaril...
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