Chat, Community & Support
Chat Rules & Guidelines
In addition to our Terms of Service, we provide the following Code of Conduct & Community Guidelines (see below) for the in-game ch...
Be mindful of your in-game behaviour
We are aware a fun in-game chat is vital for creating a very close Empires & Puzzles Community. Sometimes that can mean arguing with fri...
How to recognise Staff in chat
Naturally, we here at Small Giant Games are all active Empires & Puzzles players. You might even come across one of us in a chatroom. Yo...
How do I report offensive/inappropriate behaviour in the chat?
The best way to report any inappropriate and/or abusive messages is by tapping the report button. You can find the button by tapping the pla...
Chat violation types explained (Report User)
When reporting a player, please select violation type from the following options:SpamFlooding the chat, sending the same message repeatedly ...
Appropriate player/Alliance name & description
When engaging in any kind of in-game communication, we kindly ask that you are respectful of others. This also applies to the language used ...
What is the Block button & how do I block a player?
Blocking a player in the Global Chat means that you cannot see messages sent by the blocked player. Please note that this is not the sa...
I received a chat warning - Alliance Recruitment
Feel free to use the Alliance Recruitment chat room for promoting your alliance. There's no specific limit on how many times you c...
I can't change my Player name/Alliance name/Description/Banner!
If you are unable to change your Alliance name and/or description it may be due to our automated chat filter (you can read more about our ch...
I have witnessed toxic behaviour outside of the game!
Unfortunately, any inappropriate behavior that occurs outside of our game is beyond our control. We would strongly recommend that you immedi...
I've been banned from chat for 7 days!
If you see a red message in your chat message field, you have been banned from the chat temporarily. This is a temporary ban that will autom...
How do I become a Beta Tester?
Thank you for your interest in becoming a Beta Tester!Unfortunately, at the moment, we cannot accept any more beta tester applications. We r...
Join the discussion on our Community Forum!
Discuss your strategies, share your ideas and get help from our active community on our Community Forum. Join the discussion now!
Follow us on social media!
Join the discussion, get the latest news, tips and participate in our competitions by following and liking us on:FacebookTwitterRedditC...
How can I send my feedback and suggestions?
Please don't hesitate to share your ideas, suggestions, and feedback on the game! We appreciate all constructive player feedback and read it...
Why a friendly Community matters
As Empires & Puzzles is an online and social multiplayer mobile game, a good community of players is important. Interacting with other p...
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