How does the VIP Pass work?

The VIP Pass grants players daily benefits and rewards. There are two types of VIP Passes that can be purchased at any time: 30-day Standa...

What are Alpha Aethers?

Alpha Aethers let you Limit Break a Hero a second time and unlock 5 additional levels for them. When a Hero reaches this new max level (orig...

What is the Monster Lure?

The Monster Lure can be purchased to activate valuable bonuses during the Tremors of Underwild event!EffectsIncreases the chance of encounte...

What are Tomes?

Tomes are special items that allow players to advance a Hero with no additional resource or material costs. There are three types of Tomes: ...

How do I get resources?

You can produce Food and Iron at Farms and Mines and collect them as loot and rewards from different activities. These resources are used to...

I can't upgrade my Iron max!

You can raise your Iron max by upgrading your Iron Storage.Please note that if your Iron Storages are full, it is not possible to ...

What are Recruits and how can I get more of them?

Recruits are used to train heroes. Build and upgrade your Houses to increase your capacity for recruits.You will get more Recruits from batt...

Gems are too expensive!

The gems are intended as a way to get more fun out of the game if you choose to use them. The Gem economy is designed to strike a good balan...

What is the Recent Activity Log?

The Recent Activity Log allows you to track your recent rewards and items gained or used in the game. To find the Recent activity log, tap y...

High-level ascension materials and where to find them

High-level ascension materials (3 and 4-star) are rare by design but there are several ways to get them. You are guaranteed a 3 or 4-star as...

I didn't get my Loot!

When you receive Heroes, Troops and Loot in the game, a notification will pop up - or if you are not in the game at the time it will pop-up ...

I didn't get the specific item from the Mystic Vision!

Please note that each item shown before watching the Mystic Vision are examples that you may have a chance of receiving. The rewards you rec...

What are Loot Tickets and how do I use them?

Loot Tickets can be received as a reward from Wanted Missions, Titan Battles and Alliance Wars.If you have the VIP Pass (30 or 365 Day) you ...

What are Battle Items and how can I equip them?

Battle Items are items that can be used in fights against enemies in the Provinces & Quests, as well as in Titan Battles. (Remember that...

Is it possible to trade items?

It is not currently possible to trade items between players in Empires & Puzzles. That being said, we are always looking for ways to imp...

What is the Phoenix VIP?

The Phoenix VIP allows players to collect additional daily rewards for a limited amount of time. Once the Phoenix VIP is active, it will be ...

What is the Timesaver VIP and How Does it Work?

The Timesaver VIP is a 30-day Pass that allows players to collect daily rewards and benefits for as long as it is active. Once active, it wi...