Please note there will be limited service from Small Giant Games HQ during the holidays on the following dates:
- April 15th, 2022 (Good Friday)
- April 18th, 2022 (Easter Monday)
We will do our best to respond to all the inquiries in the order they have been received. We are also monitoring the game, to ensure continued service during the holidays.
When asking for our support, please provide all the essential details, as this will help us solve your issue faster.
For purchase issues, we ask you to always attach all the relevant receipts related to the purchases. Please see the below FAQ article for instructions on how to do this:
For lost accounts, please read this FAQ article before submitting a request:
We also kindly ask you not to create multiple tickets on the same issue, as this will not increase the response time to your ticket, but will slow down the support. If you would like to add further details to your inquiry, please reply to the confirmation message sent from the support system.
Thank you for your understanding and apologies for the inconvenience this may cause!