EDIT (2021-12-14, 13:35 UTC): All affected players should now have received their proper Tower of Magic rewards. If they are not showing up, please check the Recent Activity log or establish a fresh connection to the game.
Our apologies for the delay and inconvenience. Thank you once again for your patience.
EDIT (2021-12-13, 15:24 UTC): We have identified the cause and are preparing a fix that will send the correct rewards to all affected players. We plan to deploy the fix within 24 hours, and will update this announcement once it goes live. Thank you again for your continued patience. We apologize for this additional delay.
Some players did not receive their proper rewards for the Tower of Magic event, which ended on December 13, 2021 at 07:00 UTC. We currently are investigating this issue and working to deliver the correct rewards to all affected players.