Our FAQ entries contain not only a wide range of helpful gameplay information, but also troubleshooting instructions for various purchase, account, and technical issues. They are currently available in the following languages:
- Simplified Chinese
- Traditional Chinese
Should our FAQ page not load in your preferred language, you can change the language through the drop-down list (🌐) on the top right of the page.
You can file support requests and send messages in any language — even in languages not listed above. Please note, however, that we currently only send replies in English. If you ever have any problems understanding our replies, please take advantage of your preferred online translation service (such as Google Translate: https://translate.google.com/). You are always welcome to reply to us in your native language.