Please note that the Small Giant Games HQ will be closed during the holidays, on the following dates:
- April 19, 2019 (Good Friday)
- April 22, 2019 (Second Easter Day)
- May 1, 2019 (May Day)
- May 30, 2019 (Ascension Day)
We will do our best to respond to all the inquiries, in the order they have been received. We are also monitoring the game, to ensure continued service during the holidays.
When asking our support, please provide all essential details, as this will help us solve your issue faster. For purchase issues, we ask you to always attach all the relevant receipts related to the purchases.
For lost accounts, please read this FAQ article before submitting a request.
We also kindly ask you not create multiple tickets on the same issue, as this will not increase the response time to your ticket, but will slow down the support. If you would like to add further details to your inquiry, please reply to the confirmation message sent from the support system.
Thank you for your understanding and apologies for any inconvenience this may cause!