UPDATE (7 September) All players affected by the outage have now been contacted. 

On Friday, September 6th,  there was a brief interruption of gameplay from 17:22-17:26 (UTC+0) due to a sudden hardware failure. The back-up hardware took over automatically, but some player actions may have been lost during this time period.

The issue is now resolved and we are investigating the cause, and doing our best to make sure no further complications occur. Thank you for your patience and our sincerest apologies for the inconvenience! 

We will update this page with any further information.