Technical issues in the game are rare but can happen. If you suspect there has been a bug in your game, it has likely affected other players as well.

When reporting a bug, try to be as specific as possible in describing the issue. Details such as: screenshots, time (with timezone) when the issue occurred, what you were doing in the game and the type of network used can all be helpful understanding the issue. 

If none of the FAQs available can help to solve your issue, please tap 'not helpful' at the bottom of the screen and then tap 'Contact Us' to continue with submitting a support request.