If you are changing from Android to iOS or vice versa, please follow these instructions:

  1. Update the game to the newest version on both devices.
  2. Open the account you want to keep/transfer.
  3. Go to Settings and click the button "Link to an Android/Apple Device".
  4. Tap the Generate button to create a code - Be sure to generate the transfer code using the player profile whose progress you want to keep.
  5. Open the game on your new device - You will lose all progress you have on your new device so please, transfer with caution.
  6. Go to Settings and click the button "Link to an Android/Apple Device".
  7. Select "Input a Code" tab. Follow the instructions provided.

Additionally, this tool does not support multiple accounts. It is not possible to transfer multiple accounts to a new device, and attempting to do so will lead to permanently losing accounts.

Please Note - Both devices must be connected to the same Wi-Fi for the code to work and both games updated to the newest version on both devices.