If you are unable to change your Alliance name and/or description it may be due to our automated chat filter (you can read more about our chat filter here: Automatic Filtering System Enabled for English Global Chat; 28 Apr 2020). Empires & Puzzles is a Global Game and has players of all ages and backgrounds. We ask all players to keep this in mind when communicating in-game.
Here are a few things that we consider inappropriate:
- Hate speech, racism and other discriminatory language
- Obscene or sexually explicit banter
- Threats or harassment
- Excessive swearing
- Personal contact information, such as email addresses, phone numbers, or Line IDs
- Impersonating other players and/or staff - including using System names as player names. Such as: Ex-member or Admin
If there is any attempt to add any of what is listed above to your Player name, Alliance name or description, you will receive the error message pop-up. If you believe you have received this pop-up in error, please contact Support.
For further information about what we consider appropriate in-game behaviour, please read more here: Be Mindful of Your In-Game Behaviour.