Billing Related Links & Info
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Where do I find my purchase history/receipts? (iOS)
If you want to view your Purchase History on your device, you can see your purchases from the past 90 days here.
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How to change the purchase method (Android)
All Android in-app transactions are directly handled by Google through Google Play store, and unfortunately we do not have any influence ove...
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How can I control my in-app purchases?
Puzzle Combat is free to download, however, our game offers in-app purchases. These purchases are never required to play the game but are fo...
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What happens if I ask for refund for valid purchases?
Should you seek to have your valid purchases refunded by Apple or Google, Small Giant Games reserves the right to revoke access to any conte...
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Money was charged but receipt for purchase is zero!
Sometimes due to various reasons a purchase does not get completed but the amount has already been deducted from your bank account. Thi...
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Refund Policy
In-app purchases you make in the game are final and non-refundable. It is our policy that we cannot refund valid purchases. The design makes...
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Accepted payment methods for in-app purchases
All in-app transactions are directly handled by Google (for Android devices) and Apple (for iOS devices). The game developers do not have an...
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I was charged twice for a purchase!
If you think you're being billed twice for the same item, it might be a payment authorization hold and not an actual charge. The charge will...
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I think I was charged too much! (iOS)
Purchase receipts for transactions are emailed to you by Apple soon after the purchase. However, purchases might be bundled together if you ...
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I think I was charged too much! (Android)
Purchase receipts for transactions are emailed to you by Google soon after the purchase. However, purchases might be bundled together if you...
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Why are the prices different between iOS & Android?
We, the game developer, do not charge tax. The prices for the in-app purchases can vary between different countries and/or platforms. It’s w...
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