Raids, Events & Spec Ops
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What is the Variant Portal?
The Variant Portal is a special Summon Gate that can be used to summon a Heroes and their Variant. The Variant Summon can only be accessed w...
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What are Variant Coins?
Variant Coins can only be acquired from the Undercover Gala Event. Every month offers two Featured Variants that have an increased chance of...
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What are Hero Variants?
Hero Variants are a new way to change how you play with your favourite Heroes. Each Variant has different Stats and Special Skills than the ...
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What is the Undercover Gala?
The Undercover Gala is a special Event which yields Variant Coins as loot from 15 separate levels. The Undercover Gala Event will appear for...
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What are Raids?
Players can Raid each others’ Watchtowers by challenging their teams of Heroes to battles. If you manage to win a Raid, you can win some ext...
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What are Raid Tournaments?
Raid Tournaments are Raids with special rules that change every week. You will receive rewards based on your raiding skills. You can access ...
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What are Raid Seasons?
Raid Seasons last for 30 days. During this time, Players will compete to reach the highest raid and tier during the Season. Raid battles dur...
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Why did my trophies/rank drop after the Raid Season?
When a new Raid Season begins, the trophies of players in Gold Tier and Higher will be reset to Gold Tier. Raid season lasts 30 days and at ...
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What are Trophies and what are they for?
Trophies are tokens of victory that show your rate of success in Raid battles. You gain Trophies by winning Raids, and lose them if you are ...
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How does the matchmaking work in Raids?
The matchmaking system will match you against opponents at a similar trophy level as yours. The power level of the heroes or weapons of each...
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Revenge Raids
In the Watchtower in your base, you will be able to see players who have attacked you. If another player has attacked and defeated your Defe...
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Why do I get less trophies back when I revenge?
The matchmaking system will try its best to match you against opponents at a similar trophy level as yours. However, sometimes the differenc...
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Why do I get beaten by a weaker team in Raids?
The Raid battle result depends on multiple factors; such as team power, the composition of both teams and arrangement of the board (which is...
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Why did I lose more trophies than usual?
The higher your trophy count, the harder it becomes to defend your trophies. It is possible to be attacked more than you are used to, especi...
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What is the difference between Rank Rewards and Tier Rewards?
At the end of a Raid Season, players who participated in the Raid Season will receive two types of loot; Rank Rewards and Tier Rewards.Rank ...
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What are Raid Tiers?
Collect Trophies to reach higher Raid Tiers. The chance for improved loot from the Wanted: Heroes mission chests increases as you reach...
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I was raided whilst online!
Players who are in the Diamond Raid Tier and above can be attacked while they are online. Additionally, if a player has attacked you before ...
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What are Spec Ops & Rare Spec Ops?
Spec Ops are missions that can be found under the ‘Spec Ops’ button on the base view. Spec Ops reward you with guaranteed loot of a specifie...
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What is Bonus Promotion Item Chest?
Mercenary Event Summons include a Bonus Promotion Item Chest that is awarded for every 10 summons. You can claim a maximum of 9 chests durin...
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How do I get an Mercenary Event Hero?
During a Mercenary Event, in your Summon Gate will be the chance to Summon a Special Event Heroes. The Event Summons are timed, just li...
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Why are the Mercenary/Challenge Events so difficult?
The Challenge and Mercenary Events are meant to be much more challenging than elsewhere in the game. Even the most powerful heroes with the ...
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What is a Challenge Event?
Challenge Event is a limited-time event where all participating players compete for a high score.Challenge Events occur once a month. The go...
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What affects the score gained from Challenge Event stages?
The score from each stage is defined by the enemies defeated, speed of completion and the amount of hero health left at the end of a stage. ...
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What is a Master Score?
Master Score is the combined score from all stages (completed or not) within a given difficulty tier. Your Master Score defines your ranking...
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I didn't get my rewards from the Challenge Event!
There are two different Rewards that you can receive from the Challenge Event; Tier Completion Rewards and Rank Rewards. You can view t...
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What are Mercenary Tickets?
Mercenary Tickets are used for a free Summon at the Mercenary Summon Gate that appears during Mercenary Events. You need 100 Mercenary Ticke...
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What are Zombie Badges?
Zombie Badges are received as loot from completing Zombie Spec Ops. A player can trade 10 Zombie Badges to summon a Zombie. The Zombie Hero ...
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What is the Zombies Spec Op?
Zombies Spec Op contains four levels of increasing difficulty in which a player needs to defeat waves of Zombies. Upon completion of defeati...
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What is Target Practice?
Target Practice is a Spec Op that contains four levels of increasing difficulty requiring you to defeat targets within a certain number of m...
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What is the Built for War Event?
The Built for War Event is a recurring event which will be available for all players above level 8. During the event, players will complete ...
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What are Masterwork Weapons?
Masterwork weapons can be summoned in the Masterwork Weapon summon gate during the Built for War event. Masterwork Weapons are 3, 4 and 5 * ...
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