The Customer Support team is always happy to help you solve issues related to:
  • Technical problems
  • Bugs or suspected errors in the game
  • Lost accounts
  • Purchase issues
We would like to recommend writing down the date and time (+ time zone) when something unusual happens. Due to the amount of events that the players perform in our game on a daily basis, informing us of the date and time help us locate the issue in our logs faster.

For Gameplay issues, we recommend checking out the articles on our Support Pages, or reaching out to the in-game Peer Support chat channel. Our friendly and very active community of players are happy to help you!