[EDIT]  2024-08-23 06:15 UTC: The issue is now resolved. Please make sure to close and restart the game fully. Thanks again for your patience.

We are aware of an issue that may affect some Alliance War battles. Some players score 0 points if the Battle Timer runs out, even if enemies have been damaged or defeated. 

We are investigating this and will try to resolve it as soon as possible. Our apologies for the inconvenience, and thank you for your patience.