EDIT 24 March 2021 at 15:25(UTC+0): Mystic Vision has now been enabled for all players. The issue should now be resolved. If you are still experiencing crashes, please see the troubleshooting steps below. Thank you for your patience!

EDIT 24 March 2021 at 10:00 (UTC+0): We have now re-enabled Mystic Vision and will monitor it for a while to make sure it is running smoothly.

EDIT 24 March 2021 at 7.48 UTC+0: We are currently working on this issue, and it may still take some time before we can re-enable Mystic Vision. We will make an In-Game Announcement once Mystic Vision is again available.

EDIT 23 March 2021: Due to this issue, we have temporarily disabled the Mystic Vision for all players. We will reassess the situation on 24th of March at 07:30 (UTC+0). We ask that Android users please see the troubleshooting steps below, which should help avoid potential crashes when we enable the Mystic Vision again.

EDIT 08:31 (UTC+0): We believe this is an Android issue. To resolve the issue, please conduct the following steps:

1. Navigate to Play Store app
2. Search for Android System WebView
(
https://play.google.com/store/apps/details?id=com.google.android.webview)
3. Select the "Update" option
4. Repeat these steps for Google Chrome (
https://play.google.com/store/apps/details?id=com.android.chrome)


We are aware that some players on Android are experiences crashes after updating to Version 36. We are currently investigating the situation here.

Thank you for your patience and our apologies for the inconvenience!